{"id":803,"date":"2025-09-16T16:46:44","date_gmt":"2025-09-16T14:46:44","guid":{"rendered":"https:\/\/tdh-net.sky1350.dk\/?page_id=803"},"modified":"2025-09-17T14:18:18","modified_gmt":"2025-09-17T12:18:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/tdh-net.dk\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-0\"><div class=\"row-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/tdh-net.dk\/wp-content\/uploads\/2025\/05\/hero1.jpg);background-repeat: no-repeat;background-position: right top;background-attachment: scroll;background-size: cover;\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-bg-overlay style-color-723889-bg\" style=\"opacity: 1;\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"row one-top-padding single-bottom-padding single-h-padding limit-width row-parent\" data-minheight=\"550\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-center align_left column_parent col-lg-8 half-internal-gutter\"><div class=\"uncol style-spec style-dark animate_when_almost_visible bottom-t-top\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h1 class=\"h1\" ><span>Frequently Asked Questions<\/span><\/h1><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode_text_column text-lead\" ><p>We have collected some of the questions we often get in connection with our solutions.<br \/>\nWe have compiled them for you so that you can get answers quickly. You are also very welcome to <a href=\"\/en\/contact\/\">contact us<\/a>.<\/p>\n<\/div><span class=\"btn-container\" ><a role=\"button\"  href=\"#faq\" class=\"custom-link btn border-width-0 btn-color-169752 btn-flat btn-no-scale btn-icon-right\" title=\"See FAQs\">Go to FAQ<i class=\"fa fa-arrow-down2\"><\/i><\/a><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-4 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container onepage-section\" data-label=\"faq\" data-name=\"faq\" id=\"row-unique-1\"><div class=\"row col-double-gutter double-top-padding single-bottom-padding single-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light animate_when_almost_visible alpha-anim\"  data-speed=\"1000\"><div class=\"uncoltable\"><div class=\"uncell\" ><div class=\"uncont no-block-padding col-custom-width\" style=\" max-width:804px;\" ><div class=\"uncode-accordion wpb_accordion wpb_content_element  plus-signed sign-size-rg default-typography w-border\" data-collapsible=\"no\" data-target=\"\" data-active-tab=\"0\" data-a-classes=\"single-block-padding no-h-padding\" >\n\t\t<div class=\"panel-group wpb_wrapper wpb_accordion_wrapper\" id=\"accordion_1948891996\" data-no-toggle=\"\">\n\n<div class=\"panel panel-default wpb_accordion_section group  single-block-padding has-padding no-h-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title h5 font-weight-500 text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1948891996\" href=\"#1665420124-1-8616668891879051715610238705d465-8b0f1758109154109\" class=\"single-block-padding no-h-padding\"><span>What do I get besides an internet connection?<\/span><\/a><\/p><\/div><div id=\"1665420124-1-8616668891879051715610238705d465-8b0f1758109154109\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>You will get a professional sparring partner, advice and complete security in the operation of your systems.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  single-block-padding has-padding no-h-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title h5 font-weight-500 text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1948891996\" href=\"#1665420124-2-016668891879051715610238705d465-8b0f1758109154109\" class=\"single-block-padding no-h-padding\"><span>Are you monitoring the connection?<\/span><\/a><\/p><\/div><div id=\"1665420124-2-016668891879051715610238705d465-8b0f1758109154109\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Yes, we monitor continuously so our support team can detect and resolve issues before they affect you.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  single-block-padding has-padding no-h-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title h5 font-weight-500 text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1948891996\" href=\"#efe01523-2776-616668891879051715610238705d465-8b0f1758109154109\" class=\"single-block-padding no-h-padding\"><span>Can I get fixed IP addresses?<\/span><\/a><\/p><\/div><div id=\"efe01523-2776-616668891879051715610238705d465-8b0f1758109154109\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Yes, up to 3 per ADSL connection and an optional number on fiber.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  single-block-padding has-padding no-h-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title h5 font-weight-500 text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1948891996\" href=\"#10314d48-70e0-016668891879051715610238705d465-8b0f1758109154109\" class=\"single-block-padding no-h-padding\"><span>How do you ensure that the connection doesn&#039;t go down?<\/span><\/a><\/p><\/div><div id=\"10314d48-70e0-016668891879051715610238705d465-8b0f1758109154109\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>We offer redundant network solutions with top-class uptime, so you avoid interruptions.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  single-block-padding has-padding no-h-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title h5 font-weight-500 text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1948891996\" href=\"#6232a039-f9b5-716668891879051715610238705d465-8b0f1758109154109\" class=\"single-block-padding no-h-padding\"><span>How do I get started?<\/span><\/a><\/p><\/div><div id=\"6232a039-f9b5-716668891879051715610238705d465-8b0f1758109154109\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p><a href=\"\/en\/contact\/\">Contact us<\/a>, then together we will find the solution that best suits your company&#039;s needs.<\/p>\n<\/div><\/div><\/div><\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-2\"><div class=\"row single-top-padding double-bottom-padding single-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_center column_parent col-lg-12 half-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h2\" ><span>Are you still left with questions?<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode_text_column\" ><p>So don&#039;t hesitate to contact us. We are ready to help you.<\/p>\n<\/div><span class=\"btn-container\" ><a role=\"button\"  href=\"\/en\/contact\/\" class=\"custom-link btn border-width-0 btn-color-169752 btn-flat btn-no-scale btn-icon-left\" title=\"Contact us\">Contact us<\/a><\/span><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Ofte stillede sp\u00f8rgsm\u00e5lVi har samlet nogle af de sp\u00f8rgsm\u00e5l, som vi ofte f\u00e5r i forbindelse med vores l\u00f8sninger. Dem har [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-803","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - TDH-Net<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tdh-net.dk\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - TDH-Net\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tdh-net.dk\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"TDH-Net\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-17T12:18:18+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/tdh-net.dk\\\/faq\\\/\",\"url\":\"https:\\\/\\\/tdh-net.dk\\\/faq\\\/\",\"name\":\"FAQ - 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